At Emmanuel Laboratory Supplies, accessible from emmanuellaboratorysupplies.co.ke, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use and share it, and the measures we take to safeguard your data.

1. Information We Collect

We may collect various types of information, including:

Personal Information

When you create an account, place an order, or contact us, you may provide us with personal details such as:

• Name
• Email address
• Phone number
• Shipping address
• Payment information (credit/debit card details, billing address)

Usage Data

We automatically collect certain information when you visit our website, including:

• IP address
• Browser type
• Device type
• Pages visited on our site
• Time and date of your visit
• Referring website address

2. How We Use Your Information

We use the collected information for:

• Processing and fulfilling your orders.
• Communicating with you regarding orders, updates, and delivery.
• Providing customer support and responding to inquiries.
• Improving our website, products, and services based on user feedback.
• Sending promotional materials, newsletters, or offers (you can opt out anytime).

3. Sharing Your Information

We do not sell or trade your personal information. However, we may share your information in the following situations:

• Service Providers: We may employ third-party companies (e.g., payment processors, delivery services) who have access to your personal information only to perform specific tasks on our behalf.
• Legal Requirements: We may disclose personal information if required by law or in response to valid legal requests.

4. Security of Your Information

We take reasonable precautions to protect your personal information. However, no method of online transmission or electronic storage is 100% secure. While we strive to safeguard your data, we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request corrections to inaccurate or incomplete data.
• Request the deletion of your personal information.
• Withdraw consent for data processing.

To exercise these rights, contact us using the information provided below.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to monitor activity on our website and enhance user experience. You can adjust your browser settings to refuse cookies; however, this may affect certain website functionalities.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Changes will be posted on this page, and we encourage you to review it periodically. Updates take effect upon posting.

8. Contact Us

For any questions regarding this Privacy Policy or your personal data, please contact us:

📧 Email: emmanuellaboratorysupplies@gmail.com
📞 Phone: +254 798 645 928 / +254 716 601 610

Thank you for choosing Emmanuel Laboratory Supplies. Your privacy is important to us, and we are committed to protecting your personal information.